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Earcare
Julia Cameron

Otinova For Swimmer’s Ear Infection

Swimmer’s ear or Otitis Externa can be very painful. Otinova is a new antibacterial spray which can help to dry out your ear canal and prevent inflammation and itchiness. Read our guide to find out more about it.

Read More »

Order your repeat prescription

Frequently Asked Questions

We have simplified the repeat prescription process on our website.

Find your surgery above. Click on “Order my prescription”. Fill in your details. And then submit the form. That’s it!

Your request will go to your surgery. And your GP will issue the prescription within a few working days.

It is best to place your repeat prescription’s request at least 5 working days before you run out of medication. 

This allows time for your GP to authorise the prescription(s) and for our pharmacy team to dispense your medication .

Some amazing volunteers are helping us deliver medicines to your door.

Please bear in mind that the pandemic keeps us very busy and it is not always possible to deliver medications.

If you or someone you know is able to come to the store, it is always easier, and faster.

It happens. Don’t panic! Your pharmacist can help you.

More information here.

If you run out of medications during your surgery’s opening hours, call your surgery and ask them for a referral to VSM Pharmacy via the NHS Community Pharmacist Consultation Service (CPCS).

If you run out of medications outside of your surgery’s opening hours, call 111. And ask them for a referral to VSM Pharmacy via the NHS Community Pharmacist Consultation Service (CPCS).

Once the medication emergency supply has been approved by either your surgery or by 111, your pharmacist will be able to issue you with a small quantity of medication.

Jirina Thielens is our new superintendent pharmacist.

She took over from Vijay Mithani, who retired in April 2020…

But do not worry! Vijay still pops in from time to time.

pharmacist

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