Copyright © VSM Pharmacy Limited. All rights reserved. vsmpharmacy.co.uk is a trading name of VSM Pharmacy Limited. Registered office: 124 Frimley Road, Camberley, Surrey, United Kingdom, GU15 2QN. Registered in England: company number 12182298.
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I have been visiting this pharmacy for years and they are the most helpful, welcoming group of staff I’ve ever met. They go out of their way to help me with my boys medication. Thank you so much Jirina and the team. I hope you see this review because you make my life easier and brighter.
Had my flu jab today. Easy booking system, on time and all questions answered in full. This is a brilliant Chemist, was recommended by my doctor years ago and have never regretted using them. Lovely staff. Thankyou.
Jirina very helpful and very gentle with administering the vaccines. 😉 Thank you very much
The staff are so friendly and helpful. They look after their customers like family. Wouldn't change to any other pharmacy. Absolutely love them.
Went for ear wax removal today, which was exactly on time and the procedure was excellently executed. Would recommend.
Excellent service from start to finish. Professional, informative and helpful. Highly recommended.
I have to say that Mac made us very welcome. She explained everything to us. She did the treatment there and then I was very satisfied with the whole experience and would recommend this treatment
I had my ear cleaned for wax at VSM-Promptly served-I was clearly explained that I did not need to do both ears, as one was very clean (a photograph was shown to me where I could see my left ear's ear drum)-The lady was thorough and showed me the 'after' pictures of my right ear once she had finishedI thoroughly recommend using VSM Pharmacy for getting your ears cleaned of waxIf I had to really nit pick, I would suggest that the email which is sent out as confirmation of booking could include a recommendation on using some ear drops to soften the wax for easy cleaning, before the appointment. I was luckily not affected, and my wax came out easy.
Very good and very quick. Booked my flue jab and arrived at the designated time, in and out in no time.
Very helpful, quick and polite service will always use them if I need anything
Excellent service!Couldn’t feel a thing when the needle went through my arm 👏
I booked a COVID vaccination for the same day and managed to nip in and be back before work noticed I had left. So an efficient and friendly job by the pharmacy, thanks.
Jirina was great.I was in and out very quickly and the best thing is..... I CAN HEAR AGAIN.Hopefully I won't need it again but if I do I'd definitely return here.
Nice peopleHighly recommend flue jab done for another year great service
Having attended our booked appointments at YSM Pharmacy, Camberley for Flu Vaccintation at 0900 this morning, we would like to report our delight and thanks for the experience. Staff member Julie was most proffesional in all she did, beforehand, during and after administrating the jabs.In fact, we agree that from now on, the lady deserves to be respectfully referred to as "Jabber Julie".Yours, Sylvia & Richard Manning.
As always with VSM, the service was promptly, friendly and efficient. I would dream of going anywhere else for my annual flu jabs and filling prescriptions.
Absolutely fab pharmacy. Had flu jab today. Very quick and painless. Staff were great. Highly recommended.
We were delighted to visit this pharmacy for the first time to find it such a well set out and sparkling clean place. It is clear a lot of pride goes in to the business and the staff are a credit to the store too. Thank you for your excellent care and impeccable store.Christina
Order a last minute vaccination (very last minute) online and the whole process was a dream.Want to say a huge thank you for all your help Jirina with the whole process.Thanks to all at VSM Pharmacy.Highly recommend this company.☺️
Had a allergy test today by a delightful young lady. Informed me of everything I wanted to know. I would definitely recommend this chemist.
Kirina was wonderful! Professional and very knowledgeable.I would recommend without hesitation
Very professional and helpful. Same as previous visit. Polite and friendly.
Got an appointment very quickly for ear wax removal and the lady who performed the micro suction was lovely and really informative.
Quick and friendly service for cryotherapy. Highly recommended. Many thanks.
Amazing service every time I’ve been to VSM pharmacy. They go above and beyond. I have been to three other pharmacies with bad experiences and regular stocking or ordering issues but with VSM they have been a delight and beyond my expectations every time! Thank you
Excellent service and a very pleasant experience. Would definitely go back if I need to.
Great experience ear wax removal great lady explained everything and gave great advice on keeping ears healthy 5 stars will definitely recommend
I had ear wax removal treatment. I was briefed on procedure beforehand and the actual procedure was painless and successful. An excellent service front VSM Pharmacy.
The lady who examined both my ears and cleared one ear gave me a detailed description of what she was doing and I left feeling very confident. Thank you.
This is a great independent pharmacy. I was recommended here by my GP in Bracknell. I went for micro suction for ear wax removal. The lady was very helpful and professional and the equipment really good. She could take a clear colour photo of the inside of my ear which was amazing.The other staff I spoke to were also friendly and professional.Overall I would highly recommend them.
Super friendly, efficient and knowledgeable pharmacy. Been around for decades. Won’t use anyone else.
I went hear for a micro suction appointment on my blocked ear! The lady who was looking after me was so thorough. She showed me pictures of my ear, explained what led to the problem and then discussed my aftercare. All for a reasonable price too. Thank you
Very friendly staff, Nicki explained everything really well and everything was done efficiently. Thank you
I had an allergy test this morning.Staff were very pleasant and understanding.
Excellent customer service. Had our travel vaccine done at the pharmacy and whole experience was wonderful. The pharmacist is very friendly, kind and accommodating.
Honestly the experience was not great for allergy testing. The expectations that we would have results within one week took a few days longer. However the report was sent over with no sympathy or regard to the results. It was emailed with no explanation or phone call and the follow up phone call two days afterwards after I had to chase for it left me with so many questions. This is not a place I would recommend for allergy testing. The advice and follow up left me with so many questions unanswered and to refer to a specialist for further testing. I really wouldn’t recommend it. It was an expensive test left with so many questions…don’t waste your money and pay for the real thing
One Cryotherapy treatment worked like a charm for me. Although the treatment itself wasn't pleasant but quite necessary. And everyone was kind and pleasant. Would definitely recommend.
A quick, fast and painless treatment for the removal of 5 skin tags this morning, would definitely recommend VSM Pharmacy
Very easy to book and the procedure worked well for me. Solved my ear blockage on the first visit in 5 minutes.
I went for a consultation and removal of moles. I thought it was excellent value and had many moles removed for less than £30/-. One mole was of a different type and I was told to go to my GP as soon as possible for further evaluation. Excellent no nonsense service.
Pharmacist very knowledgeable, understanding and kind. Great service, no wait time as booked appointment.
Came in for TBE vaccines before a trip, 2 adults and 2 kids. Everything was very quick and easy and the kids were very happy with their lollipops after for being so brave.
I would highly recommend VSM to anyone looking for help with their ears; I had an appointment with Julie and she was very thorough and careful. She was ultimately able to put my mind at ease for something I was quite nervous about.
Attended VSM today to have a private covid jab. Pharmacist was really friendly & professional. Jab was painless & I would not hesitate to recommend this service. Many Thanks VSM
Great sevice and Very well-oriented griendle staffs. Shout-out to Mac for her assistance and guidance. Highly recommended and will be back again for future procedure. Thank you and Best of Health to everyone!
Excellent service for ear wax removal. Friendly and professional. Highly recommended.
I attended a travel clinic appointment. The staff are so so friendly, I had Jirina who was lovely and very helpful! Got everything I needed very quickly and feel very prepared for my travels 🙂
I found VSM Pharmacy online and not too far from me. I had seen a doctor and was told that my partial deafness in my left ear was due to ear wax but the NHS don’t treat it anymore. You have to pay and have it removed privately.VSM Pharmacy treated my problem professionally and book me in the same day. The lady who treated me was very kind and explained everything completely. I cannot speak too highly for the service I got. I would recommend this place to anyone.
I went today to have 3 moles treated with cryotherapy. The pharmacist who treated me was very knowledgeable and polite. I'll be back for more treatment. 🙂
I attended an appointment for ear wax Microsuction. The service was friendly, professional, punctual and has left me with perfect hearing! Thanks so much!
Wonderful staff, very friendly and handled my Cryotherapy with a lot of care and information, going over everything I needed to know before we proceeded.
Had ear wax removed, did a good job and was polite and friendly the whole time. I can now hear again! Will definitely use again if needed!
Had to have ear wax removal, pharmacist was very good and explained everything to me.would recommend this pharmacy
Super friendly welcome. Had ears syringed and looked after in a professional manner as always.
Visited to have moles/warts on my back assessed, which were very professional and proficiently treated/removed.
Gone to this pharmacy as seen a lot of 5 star reviews and it did not disappoint, Jirina who has seen me for the ear wax removal was amazing, really lovely and very patient, turns out that there wasn't much ear wax in one of my ears, turns out to be a sore ear drum which explains the hearing loss, she explained everything in full detail on how to get it treated and recommended me for one of the ear sprays to calm it down, amazing job, would recommend this place
I had ear wax removed from both ears by micro suction. Would certainly recommend VSM with excellent service and easy online booking system. They show you photos of the inside of the ears both before and after. Having experienced the old system of ear syringing before I can confirm this is a far better process.
Went to have a skin lesion removed very efficient good price fast service
Went for ear wax removal. Friendly place.......the staff are chatty. I had to go twice cos there was too much to remove in one go. No extra charge for the second visit which I thought was good! Good availability with appointments too.....(unlike my GP which had no appointments).I wouldn't hesitate to use them again.
Good service. Did have to go back three times in total to clear ears but ear was inflamed so probably why. Friendly staff and like the idea you see the before and after photos using a special camera. Easy to book compared to others and seem to be able to get quick appointments compared to say Specsavers offer. Comparable on price and only pay once until it has been cleared even if you have to return. so that's good.
Jirina did a wonderful job today and cannot recommend her highly enough, many thanks, my world has returned to normal!
Really good service. On the spot treatment with clear explanation of what would take place and after care. Forgot to pay and had to go back (bit embarrassing) other than that! Great experience 5*
Such lovely staff and a very helpful environment. Both my daughter who received wart treatment and I were pleasantly overwhelmed by the kind yet professional service.
Great service and the girls done a fantastic job, bit painful but they certainly put you at ease and made the visit a bit more bearable5stars
Great service very friendly..going back next week for a follow up on the treatment...
Excellent service had my ear wax removed and Nicky was so thorough I couldn’t believe how much she managed to remove. I would definitely recommend going to her.
Just had the 'freezing' of a couple of benign growths on my face. Excellent system with lots of care and advice delivered. Thoroughly recommended,
I recently attended this pharmacy for private allergy testing. When I initially called to find out how to book, the online booking process was clearly explained by the person I spoke to, as was the price. I was able to book an appointment with the pharmacist on the same day. I was seen on time, and the pharmacist clearly explained what the test would involve, how I would receive the results, and how long they would likely take to arrive
Just had both ears waxed. Very good service. I was show photos of my ear drum before and afterwards. Very quick and pain free with no mess. With a follow up next year if I want. Throughly recommend the service if you need ear wax remover.
I had cryotherapy on my face this morning. The service was very quick, very professional and at a very good price. These sorts of services used to be available on the NHS so VSM are a great alternative that I wholeheartedly recommend and I will certainly use again
I got an appointment easily online. Pharmacy staff were so kind and helpful and Jirina diagnosed my problem very clearly. Will definitely return if I need help again. Thank you
I had a consultation with Julie, who was very knowledgeable and professional. I would recommend this service.
Got an appointment to meet my needs. Procedure well explained. Could see the situation before the procedure was carried out, and afterwards, to confirm that the problem was removed. Would be happy to use this service again, should the need arise.
BrilliantNo waiting about, straight in answered a few questions, operation done, out....Just how I like it.
Excellent friendly and efficient Microsuction Ear Wax Removal.Will definitely use the again
The pharmacist was efficient, gentle and reassuring - it was a good experience all round
I was amazed how quick and easy the ear wax was removed. I can hear again. Fantastic. Thank you very much.
Very please with the allergy testing service, lovely lady and very helpful
I took my father to get his ears sorted and have to say how amazing the pharmacist Jenna was. She was so kind to him and did a great job. Highly recommend.
This pharmacy is outstanding! In an era where customer service is on this decline, this business bucks the trend. Every member of staff is helpful, knowledgeable and goes out of their way to assist their customer. A great team effort!
I’m new to the area so had no clue where to go when I woke up with a blocked ear. After some research I chose this place as it was super easy same day booking for my ear to be suctioned. Great lady who did it who made me feel relaxed. Would recommend to everyone.
I had a cryotherapy appointment. Fast, friendly and professional service.
Even at the busiest times the staff are friendly, informative and very helpful. I've been using the pharmacy for 20+ years and the standards have never dropped from brilliant! I'm very much in favour of local independent retailers and VSM could be used as a flagship for 'the cause'. RJD
Great service for cryotherapy today. So knowledgeable and explained everything perfectly. Can’t comment on results yet but I am confident they will be amazing 🤩
Excellent service provided, I called in to book an appointment to have my Flu injection, the lady on reception asked me to hold on for a moment and when she returned I was told they could do it there and then. I just had to wait a couple of minutes, then all done. i would recommend anyone to go there its just a shame they are not doing the Covid Jab.
Friendly, efficient and professional service. Will certainly use your services again.
Jrini from VSM Pharmacy was extremely professional & reassuring when explaining how the Cryo Therapy would work regarding the removal of a verruca. I half expected to return within the 4-6 period after the treatment for another session, but it was successful first time & am very satisfied & would highly recommend.
Changing my appointment was a breeze. Then the jab in and out like lightening
Booked my Flu vacation online and in the day I was dealt with by very friendly staff, the pharmacist was very bubbly and professional as she always is.
The staff at VSM always take care of my needs and will always go the extra mile to get my medication delivered on time.
We had a great experience using the cryotherapy service at VSM Pharmacy. Everything was explained and made clear.
I had Cryotherapy by Jirina. She was brilliant got rid of the problem quickly and painlessly. First class
Excellent service and treatment for blocked ear - extremely gentle, informative and kind
I scheduled a Covid test at this pharmacy. The appointment was on time and the staff were polite and happy. A very well run pharmacy who caters to the customer.
Went for my ear cleaning service and was extremely pleased with the service and results. Very easy, pain free, and a pleasure to have this done, for a very reasonable price. Would highly recommend.
Jirina was very professional and very patient whilst removing the ear wax of my 91 year old father in law. An excellent service.
I had ear wax removal carried out by VSM Pharmacy. It was a very quick and painless operation which I recommend to anybody who requires such an operation. Thank you Jirina.
This was the best experience I have had for removing earwax. Jirina uses Micro suction, it is far superior to other methods I have used. Apart from the superb method used VSM Pharmacy are wonderful and personal, Jirina is especially knowledgable in so many area’s which makes VSM Pharmacy our No 1 shop on the high street
Very professional service and very kind staff. I'm so happy having this experience.
Very impressed by the service offered by VSM. Today I had ear wax removal from both ears which has made a huge difference to my hearing and balance. I thoroughly recommend this procedure to everyone.
I was in store yesterday and the pharmacist was amazing I think hear name is Jirina so helpful and knowledgeable and her amazing staff best pharmacy around
Absolutely fine, appointment on time, in and out without any hitch. Vaccination - no problem
Very pleased to have changed our pharmacy contact to VSM. So far perscriptions have been quick and efficient. Had my flu jab there and again very quick and efficient. Pleased to support this local pharmacy and will continue to do so from now on.
I couldn't speak more highly of VSM Pharmacy. No matter what your needs are they are met by Jirina and her team. They were there throughout Covid giving advice, not giving a thought for their own safety, they truly are wonderful. Have to say Jirina gives a great vaccine, never have any problems after my flu jabs.
A Pharmarcy that very obviously cares about their clients. Any time I have visited I have been greeted in a friendly, efficient and professional manner. On the rare occasion something is out of stock they have managed to find an alternative or get the exact requirements fairly quickly. The team has a great delivery service using mainly local volunteers who not only deliver medicines but pause for a brief chat when possible.
I would change my Doctor but never my pharmacy. They are the happiest bunch l know, and extremely helpful.
They're very friendly but I had to wait a while(like normal) for my prescription
All staff at this pharmacy are fantastic, very friendly and always make you feel welcome. Always happy to help, we always feel comfortable to ask for any advice as nothing is ever too much trouble for them, thank you vsm team for such great service!
It is the most amazing pharmacy. They always have lovely smiling faces and so very obliging for all the customers. I would NOT go anywhere else unless the Pharmacy was shut. To have a smiley face when you feel rough and a good laugh is all very uplifting. Thank you so much. Xxxx
Jirina and her staff are very friendly, helpful and always smiling. I’ve used their services throughout the pandemic (pick up GP meds, LFD and immunisations) and I’m always confident the moment I open the door that I will get the help/service that I need! 100% recommended!
Very friendly staff, always happy to help. A great service given, thank you.
At VSM, the staff were very helpful and friendly. The pharmacist was good at explaining everything and jab was quick and painless. And no waiting. In and out in 10 minutes.
Very helpful, fast responses too queries and very kind and understanding. Appreciate all the help and advice. .
We required 2 PCR tests for our outward journey and 2 Lateral Flow Tests for our return journey. Being a bit of a technophobe I was hesitant as to how to proceed with my applications, I needn't have worried. Jirina was excellent and smoothed the path for us, I have no hesitation in recommending VSM Pharmacy for their great service and fantastic customer care.
Very nice pharmacy. They sorted my day 2 covid test effortlessly. Thanks again.
Extremely helpful and efficient chatline - will use again in future!5 star service
Thierry and the people here are lovely and the service is far better than multiple London companies we used. Fast, efficient, reliable. Many thanks to the team.
VSM is a great local pharmacy. Every single staff member cares for the community. They keep offering new services and simplifying things for their patients. It is a great place to work. It is a great place to shop. It is just a great place.
Great service, super efficient, I needed fit to fly covid tests and they gave all the advice needed before booking the test. Accommodated all family tests together. The chat service to get all the info was really helpful. Highly recommended. Thank you
VJ is the kindest most caring pharmacist I have ever met. He went out of his way to check how I was coping after my husband died, he always has time for customers and his support has been invaluable to me. They delivered my prescriptions straight to my door in lockdown without me even asking. All of the staff are lovely people. I totally agree that VSM is the best pharmacy around.
This is the best pharmacy around. I don’t agree with the one star comment! The staff in VSM are the kindest most helpful i have come across in any pharmacy or store alike! They are always smiling, polite efficient! and friendly. VJ is a lovely man, who clearly cares a lot for all his customers. I will forever influence all my friends and family to us VSM.
Always very helpful and informative staff. VJ is always on hand if you have a question. Highly recommended!
Always extremely knowledgeable, very helpful and pleasant with it. VJ is better than some of the GPs with his care about your well-being.
